Our Story

Established in 1994, Records Solutions is a female owned Australian company who provide records and information management services across all industry sectors, including local, state, and federal government, not-for-profit organisations, and the private sector. We value our dedicated team, whose diverse backgrounds and experiences ensure we deliver exceptional service to our customers, embody the company values and demonstrate them daily.

Records Solutions was founded in 1994 by Anne Cornish, who saw a gap in the industry and recognised the need for professional consultants to support all facets of records and information management. A business that was created BY Information Managers FOR Information Managers.

Now under the guidance of Nancy Taia, Director and Principal Consultant, Records Solutions continues to grow and fill this specialised need in the business community.

Our commitment to innovation and excellence in the records and information management industry has earned us several prestigious awards, including the Australian Achiever Award, the RIMPA Global Jim Shepherd Vendor of the Year Award (three times), and the RIMPA J Eddis Linton Outstanding Individual Awards.

More on the Records Solutions Team

Our Values

At Records Solutions, our core values guide every aspect of our business and relationships, ensuring we consistently deliver excellence and foster a positive impact. Our values are:

  • Integrity: We uphold the highest standards of honesty and transparency in all our interactions.
  • Excellence: We strive for excellence in every aspect of our work, continuously improving and innovating to exceed expectations.
  • Customer Focus: We prioritise our customers’ needs, delivering tailored solutions that add real value to their operations.
  • Collaboration: We believe in the power of teamwork and foster a collaborative environment where diverse perspectives are valued and leveraged.
  • Accountability: We take responsibility for our actions and deliver on our commitments, ensuring reliability and trustworthiness.
  • Respect: We treat everyone with respect, valuing diversity and promoting an inclusive and supportive workplace.
  • Innovation: We encourage creative thinking and embrace new ideas, driving progress and growth in our industry.
  • Sustainability: We are committed to sustainable practices, ensuring our operations have a positive impact on the environment and the community.