Support

Many organisation feel comfortable with managing their internal records and information operations, however there are times where a little bit of support could be warranted. To support this market for our clients, we have developed a number of Support Packages which are designed to assist clients in accessing ad-hoc or occasional records and information management guidance and advice. The packages do not take the place of long term project based specialised consulting or project management services, but are designed to:

Provide effective ongoing support to clients who have previously engaged our services for a project

Provide post implementation support during the six to 12 months post a major implementation or subsequent to a review which resulted in significant recommendations the client needs further ad-hoc assistance

Assist clients who have the occasional need for professional consulting advice on an ad-hoc basis.

The types of guidance and advice provided as part of a consulting support package is not limited and can included any aspect records and information management related.

 

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